27 Jan ITIL Helps You Manage and Optimize Your IT Services for Growth
Because ITIL is a framework of best practices, business leaders can adopt as many or as few of the guiding principles and practices to create true business value for their organization.
What is ITIL?
ITIL (Information Technology Infrastructure Library) is a set of best practices organizations can adopt to address IT service management. ITIL is a series of guidelines businesses can use to:
• increase business growth by managing risk
• promote scalability and security in the IT environment
• control technology costs
• improve customer relationships
Organizations provisioning cloud hosting can apply ITIL concepts to acquire more knowledge on their utilization of cloud services, as well as to enhance their capability to successfully supervise and maximize cloud-hosting service level agreements to benefit the organization as a whole.
Why Should Businesses Consider Adopting ITIL Practices if They Use Outside IT Vendors?
ITIL is an organizational roadmap that can benefit businesses of all sizes.
Since ITIL is an agreed upon set of best practices for IT service management, it can help any organization improve the quality and efficiency of its IT services.
External IT vendors play a key role in your ITIL plan. Under ITIL4 service providers are considered a key stakeholder.
Although larger organizations may have more resources and a greater need for IT service management, smaller organizations can pick and choose ITIL practices that they determine are worthwhile to achieving business goals.
Small businesses may have fewer resources and less complex IT systems than larger organizations, but they still need to manage and optimize their IT services to support their operations and growth.
ITIL can help smaller companies establish a more formalized and structured approach to IT service management. Additionally, ITIL can help small businesses to meet compliance and regulatory requirements and provide a competitive advantage.
What are the Key Challenges in ITIL Implementation?
Implementing ITIL for your business can be a complex process, but it can also be broken down into several key steps:
1. Assess your current IT service management processes and identify opportunities for improvement.
2. Develop an implementation plan for your organization with specific timelines, objectives, and milestones.
3. Invest in staff training to prepare your team for the necessary culture shifts and you activate ITIL practices in your organization.
4. Strategic implementation of new IT processes and procedures with clear paths of communication to staff and stakeholders.
5. Monitor and improve the effectiveness of your ITIL implementation plan and adjust as needed.
Hiring a consultant or IT service management firm to help you with the implementation may make the process much easier for your organization. Relying on someone else’s experience to guide you through the process will ensure that ITIL is tailored to meet the specific needs and goals of your business.
Virtual Desktops Can Support ITIL Your Initiatives
Hosted virtual desktop – also known as desktop as a service (DaaS) — is a type of cloud-based service that allows users to access virtualized desktop environments from any approved location.
Virtual desktops can be a cost-effective and flexible solution for businesses that need to provide their employees with desktop computing resources. They can also be used to support your organization’s ITIL initiatives.
DaaS solutions can be managed and optimized in accordance with ITIL best practices because they improve the availability, scalability, and security of your organization’s desktop computing resources.
Virtual desktops provide businesses a better way to manage and optimize their IT services while simultaneously improving their ability to meet the compliance and regulatory requirements.
Virtual desktops can be an effective way to support ITIL requirements for a variety of businesses, but it should be used in conjunction with the other ITIL best practices and guidelines adopted by your organization.
We Have Experts on Staff to Answer Your Questions About Compliance Standards
ITIL can benefit businesses by providing a framework for managing their IT services in a consistent and efficient manner. ITIL aligns provisioned IT services with existing business objectives to improve the availability, scalability, and security of IT services.
Interested in finding out how partnering with an award-winning cloud hosting provider can help you achieve your business goals while reducing your overall technology costs?
Our trained team of cloud computing experts can help by answering all your questions about industry guidelines and compliance standards. We’ll demonstrate how to use efficient cloud-based storage and processing solutions in your business to improve your security, productivity, and profitability.